About Us

Who We Are

iBEAM Systems, Inc. is a full-service provider of construction cameras for projects throughout North America. Our years of real-world experience have resulted in robust camera systems that stand up to harsh construction environments and reliable, easy-to-use services that meet the imaging demands of today's projects.

We bring you the latest construction camera technologies so that you can remain competitive in your field. If the camera solution you're looking for isn't listed on our web site, please let us know. Custom solutions and special requests are our specialties.

What We Believe

Our philosophy is simple: Do the right thing – for every customer – every time.

iBEAM’s promise to you:

  1. We will listen to your needs so we can provide the right solution.
  2. We will clearly outline our services and charges.
  3. We will provide friendly, helpful service.
  4. We will make it simple.

Where We Came From

iBEAM was founded in 2001 by Tom Allen, AIA, a commercial architect. Tom envisioned what was to become the first iBEAM Construction Camera in 1983 while administering the construction of multiple projects at the same time.

“I was on the phone with a site superintendent, solving a problem on the third floor,” he remembers. “On my next site visit, I went to the third floor to see my handiwork -- only to find a giant mess. Unbeknownst to me, the contractor had been standing on the fourth floor during our conversation.”

Tom knew there had to be a better way. He connected a security camera to his company’s first computer (an Apple Lisa), and bit by bit, line by line, an image formed on the computer screen.

“It took 20 minutes to build a grainy picture,” he says, “but I thought if I could somehow get the camera at the job site, I could see what he was talking about without having to travel to the site.”

Much has changed since 1983, but the need to problem-solve and document construction projects remains. iBEAM has developed several lines of construction cameras to meet the needs of all types of projects, and today iBEAM is the industry leader in construction monitoring, documentation and image management.

Terms & Conditions

COPYRIGHT
Customer shall hold sole copyright to all images and movies generated from iBEAM Hosting services. iBEAM retains copyrights and ownership to its software, web sites, web applictions, and other intellectual property.

WEB APPLICATION END USER LICENSE AGREEMENT
iBEAM grants to Customer a limited, non-exclusive and revocable license to use the Licensed Application solely for Customer's own use. Customer shall not copy, decompile, reverse engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of the Licensed Application, or any updates or upgrades, or any part thereof. Any attempt to do so is a violation of the rights of iBEAM. If Customer breaches these restrictions, Customer may be subject to prosecution and damages. iBEAM reserves all rights not expressly granted to Customer herein. By using the Licensed Application, Customer agrees to be bound and by and comply with this End User License Agreement.

SERVICE INTERRUPTIONS
Power and Internet connectivity is required for camera service. When uninterrupted service is a priority, iBEAM recommends that the Customer supply back-up power and a redundant Internet connection. The camera or network equipment may need to be rebooted at the job site to restore service.

INVOICES AND PAYMENTS
Equipment fees will be invoiced and are due before shipment. Hosting fees will be invoiced on a monthly basis, in advance. Customer may purchase prepaid blocks of hosting services at discounted rates. If a project extends beyond the prepaid hosting period, the customer may purchase additional blocks of hosting at a discount or continue at the monthly rate. Prepaid blocks of hosting are non-refundable, but may be applied to multiple projects.

(For rented systems.) Setup charges and first three months’ rental and hosting charges will be invoiced and are due before shipment. Subsequent months’ rental and hosting charges will be invoiced on a monthly basis, in advance. Rates are based on the estimated term of the rental; if the camera is returned before the estimated term, the customer will be re-invoiced at the appropriate rate for the actual length of the project. Rentals of 12 months may be prepaid at a discount; if the customer does not use the entire prepaid rental, the remaining prepaid amount can be applied to the next project or refunded. Rentals will automatically be extended on a month-to-month basis until the camera is returned.

Payment terms are 1% 10 Net 30. Service charges not exceeding one and one-half percent (1-1/2%) per month, or such lesser amounts as may be permitted under applicable law, may be imposed on past due accounts. Customer is responsible to pay the costs of collecting unpaid amounts, including but not limited to court costs, filing fees and reasonable attorneys’ fees.

Customer shall pay all license fees, registration fees, assessments, imports, duties, charges and taxes imposed by federal, state or local authorities.

CANCELLATION AND TERMINATION
Production of your construction camera begins immediately after your order is received. Orders cancelled before the camera equipment has shipped are subject to a cancellation fee of 10% of equipment charges. Orders cancelled after the camera equipment has shipped are subject to a cancellation fee of 15% of equipment charges plus shipping charges. We cannot cancel, refund, or accept returns on special order items, any item that has been used and/or abused, shipping charges (unless a result of our error), or hosting charges for service outages as a result of power or network issues at the Customer’s site.

Customer may terminate Hosting services and camera rental in writing at any time.

RENTAL TERMS AND CONDITIONS
Rented equipment shall be returned to iBEAM (postage paid and insured) in as good condition as when delivered to Customer (ordinary wear and tear excepted) within five business days of the end of the rental period. In the event the equipment or any part thereof is not returned to iBEAM within five days, the Customer will be invoiced for the value of the unreturned equipment or item as determined by iBEAM.

Customer assumes all risk of loss or damage to the equipment until returned to iBEAM and shall provide special form property insurance with a replacement cost valuation provision insuring against loss or damage to the equipment throughout the rental period. Rental charges for lost, stolen or damaged equipment will continue until iBEAM receives full replacement value or repair cost of said equipment. Rental charges will not be offset against replacement value or repair cost.

iBEAM shall retain all right, title and interest in and to the equipment provided to Customer. Customer shall not remove or permit removal of any serial number, model, name or other indicia showing ownership of the equipment. All equipment is and shall at all times remain separate items of personal property, notwithstanding the attachment or fixing of them to any items of equipment or to real property or any building thereon.

USE
Customer will not, nor will permit others to use the construction camera in any way that violates any law or regulation or subjects iBEAM to liability.

LIMITATION OF LIABILITY
iBEAM SHALL IN NO EVENT HAVE ANY LIABILITY TO CUSTOMER OR ANY OTHER PERSON FOR ANY LOSS OF PROFITS, LOSS OF USE, OR INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER THEORY OR FORM OF ACTION, EVEN IF iBEAM HAS BEEN ADVISED OF THE POSSIBILITY THEREOF, ARISING OUT OF OR IN CONNECTION WITH THE SALE, DELIVERY, INSTALLATION, USE, REPAIR OR PERFORMANCE OF THE EQUIPMENT, THE SOFTWARE, THE WEB APPLICATIONS OR THE SERVICES, OR ANY FAILURE OR DELAY IN CONNECTION WITH ANY OF THE FOREGOING. THE MAXIMUM THAT iBEAM MAY BE LIABLE FOR UNDER THIS AGREEMENT SHALL BE LIMITED TO THE TOTAL CHARGES FOR THE EQUIPMENT AND SERVICES PAID TO iBEAM FOR THE 12 MONTHS AFTER CUSTOMER'S CLAIM FIRST AROSE. iBEAM expressly disclaims all implied warranties of merchantability or fitness for a particular purpose. The system is to be used only as a reference aid. The system is not a substitute for the exercise of professional judgment. iBEAM SHALL HAVE NO LIABILITY RESULTING FROM USE OF OR RELIANCE ON ANY INFORMATION, WHETHER CORRECT OR INCORRECT, OBTAINED FROM OR THROUGH THE SYSTEM.

Satisfaction Guarantee

If you are not satisfied with the performance of your iBEAM Construction Camera within 30 days of initial delivery, you may exchange the camera with full credit for a different camera model or return the camera for a full refund.

This Satisfaction Guarantee applies to iBEAM Construction Cameras acquired by you from iBEAM. Camera must be returned (prepaid freight) in its original condition (in original packaging with all instructions, housings, power supplies, etc.).

This Satisfaction Guarantee is not applicable to cameras damaged or destroyed due to reasons beyond iBEAM’s control or responsibility or damaged or destroyed by the Customer, its employees or agents.

Lifetime Warranty

iBEAM provides a Lifetime Warranty for our cameras and warrants each camera to be free from defects in materials and workmanship for the camera’s lifecycle. iBEAM will, at its option, repair or replace the defective camera at no charge, provided that the camera has not been subjected to abuse, misuse, accident, disaster, or unauthorized modification or repair. All removal, shipping and installation costs are the Customer’s responsibility. iBEAM will return the repaired camera to the Customer by prepaid ground shipment service.

A camera’s lifecycle is defined as its serviceable life (the period during which replacement components are available) while the camera is used in conjunction with uninterrupted iBEAM Hosting services. This warranty is in lieu of all other warranties or other obligations express or implied.

The above warranty applies to new cameras sold on or after January 1, 2010.

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